PRASA
In Durban, PRASA’s operations are centered around the Metrorail KwaZulu-Natal network, serving hundreds of thousands of passengers monthly across key lines like Durban-Umlazi, Durban-KwaMashu and Durban-Stanger.
PRASA KwaZulu-Natal, headquartered in Durban, focuses on safe, reliable rail services, infrastructure maintenance, and community engagement, supporting the city’s transport needs amid urbanization and economic growth.
This guide provides an overview of PRASA’s career opportunities in Durban, the latest job openings, employee salaries and benefits, required qualifications and skills, and how to apply.
List of Organizations in Durban That Hire Frequently
Durban’s rail and customer service sector, centered around the city and its Metrorail network, supports frequent hiring for rail-related roles due to the region’s busy transport infrastructure.
Based on recent data from za.jobservicehub, Indeed, and PRASA announcements as of October 2025, the following organizations frequently hire for roles in or supporting PRASA’s operations in Durban:
- PRASA: The primary employer, hiring for roles like Train Driver and Customer Service Officer, with applications via the PRASA careers portal. (Postings: 4–7 monthly on PRASA careers site and Indeed).
- Transnet: Freight rail and port operator hiring for customer service and rail support roles in Durban. (Listings: 2–4 monthly on Transnet careers site).
- Airlink: Regional airline recruiting for customer service roles in Durban. (Listings: 1–2 monthly on Airlink careers site).
Latest Job Opportunities in PRASA Durban
As of 2025, PRASA has several open positions in Durban. Based on the latest listings from PRASA’s official careers portal and job boards:
Train Driver (Durban)
- Description: Drives passenger trains on Metrorail lines, ensuring safe and punctual operations.
- Location: Durban.
Customer Service Officer (Durban)
- Description: Assists passengers with ticketing, inquiries, and station services.
- Location: Durban.
Track Maintenance Worker (Durban)
- Description: Performs routine maintenance on rail tracks and infrastructure.
- Location: Durban.
Station Supervisor (Durban)
- Description: Oversees station operations, staff coordination, and passenger services.
- Location: Durban.
For the most current listings, visit www.prasa.com/careers.
Salary and Employee Benefits at PRASA in Durban
In Durban, entry-level roles like Customer Service Officer at PRASA start at ZAR 14,000–20,000/month, while skilled roles like Train Driver earn ZAR 23,000–32,000/month. za.jobservicehub.com reports an average of ZAR 21,000/month for PRASA employees in Durban, reflecting the city’s slightly lower cost of living compared to the Western Cape.
| Job Type | Average Monthly Salary (ZAR) | Additional Benefits |
|---|---|---|
| Customer Service Officer | 14,000–20,000 | Health insurance, pension |
| Train Driver | 23,000–32,000 | Health insurance, pension |
| Track Maintenance Worker | 15,000–22,000 | Health insurance, pension |
| Station Supervisor | 16,000–24,000 | Health insurance, pension |
Qualifications and Skills Required to Work at PRASA Durban
PRASA roles in Durban require basic qualifications, with training provided for entry-level positions.
Education and Qualifications
- High school diploma (Grade 12/Matric) or equivalent for most roles (e.g., Customer Service Officer, Track Maintenance Worker, Station Supervisor).
- Train Driver: Matric with N3 certificate in engineering or equivalent, plus driver’s license (Code 14).
- Track Maintenance Worker: Matric with N2/N3 in electrical/mechanical engineering or related field.
- Station Supervisor: Matric with a diploma in management or customer service is an asset.
Experience
- No prior experience required for entry-level roles like Customer Service Officer or Track Maintenance Worker.
- 1–2 years in relevant fields (e.g., rail operations, maintenance, driving) preferred for Train Driver or Station Supervisor roles.
How to Apply for PRASA Jobs in Durban
To apply for PRASA jobs in Durban, follow these steps, ensuring compliance with the organization’s secure application process:
Search for Jobs
- PRASA Careers Portal: Visit www.prasa.com/careers, search for vacancies in Durban, and filter for entry-level or skilled roles.
- Online Job Portals:
- Indeed: Lists 8+ PRASA jobs in Durban.
- Glassdoor: Features PRASA vacancies in Durban.
- JobServiceHub: Includes PRASA roles in Durban.
- Govpage: Publishes PRASA vacancy circulars.
In-Person Applications
- Attend walk-in interviews at PRASA’s Durban office or recruitment events in areas like Umlazi or Berea (call PRASA’s careers hotline for details).
- Bring your CV, ID copy, work permit, and educational certificates.